Weekly Fitness Class FAQs:
How long and often are classes?
Tumblebus classes are 30 minutes in length and are held at our current daycares and preschools once each week.
How do I register?
You simply fill out our registration form online HERE. It is quick and easy!
How do payments work?
Upon registering, you must put in a payment card of your choice; we currently accept visa and mastercard. We do not accept any cash or checks at this time.
At the start of every month and upon registering, we will post your monthly balance to your account. You can log into your account at any time to pay your balance if you’d like, otherwise we will charge the card on file on or after the 10th of each month. If you wish to cancel payments and classes, you MUST notify our office via email before the 1st of the month if you wish to not be charged. Otherwise, you will have to wait until the following billing cycle.
Is Tumblebus year-round?
Yes! We are a year round program thanks to our own custom temperature controlled mobile facility! Rain, snow, or South Carolina Shine, we bring the fitness fun to our students! If the Tumblebus cannot visit your child's school due to inclement weather or mechanical problems, a make-up will be arranged or your account will be credited for that week. School holiday, weather closings, and unknown absences will not be credited.
Do you prorate monthly tuitions?
Yes! Register at your convenience and we will prorate your tuition according to our average 4-week monthly $44.75 tuition.
When does Tumblebus come to my child’s school?
Please check our schedule of schools to find out when your child’s Tumblebus classes will take place.
How long after I register my child will they be able to attend classes?
Please allow at least 48 hours for your child’s registration to be processed and added to our current rosters.
I registered my child but it will not let me enroll her in any classes, what am I doing wrong?
NOTHING! We ask you which childcare facility your child attends specifically for this reason. As long as you wrote your child’s correct facility and campus, we will enroll them in their correct Tumblebus class. If your preschool or daycare has more than one campus and you forgot to mention which one, simply email us to specify.
Who will be instructing my child’s class?
All Tumblebus Greenville instructors are carefully trained, vetted and chosen in order to give our Tumblebus students the most safe, fun and exciting classes possible. They are also trained and certified in first aid and CPR through American Red Cross.
Does Tumblebus drive my kids anywhere?
No! Tumblebus will travel across Greenville and surrounding areas but no transportation of children ever occurs. Tumblebus parks and safely secures the bus before allowing anyone on.
Is Tumblebus locked while children are in class?
Yes! Tumblebus doors and windows are always locked during classes, ensuring your children’s safety.
Is the bus on while classes are in session?
No. The bus is always off while children are on board. We keep our facility temperature controlled through the use of a propane generator that is attached to the outside of the bus ensuring that no harmful toxins ever reach your precious ones.
How do I cancel classes and payments?
Simply email our Tumblebus Greenville office here before the 1st of the month you wish to cancel. If you email us after the st, you will have to wait until the following billing cycle to cancel payments. For example, if you wish to stop classes and payments for the month of December, you must email us by November 30th in order to stop you payment from coming out.
Can my child have a free trial class?
Yes! If we currently attend your child’s school, you may email us, or notify your director/teacher to request a trial class while we are at your facility. If we do not currently attend your child care facility and are interested in starting Tumblebus classes at your center, talk to your director about our free trial classes and weekly fitness classes and or contact us directly!
Do you prorate tuition or set up make-up classes for holidays, school closings and or missed classes?
No. We created our flat-rate monthly tuition, based on a four-week month just for this reason. We understand a child will occasionally miss a class, and some schools may close, even if Tumblebus is still running, and even on major holidays. Our flat-rate monthly tuition does not fluctuate on you, and we found that it evens out throughout the year to give you an average of four classes a month. Some months you may have four classes, some you may have three, and some you get five. We keep things simple and easy by sticking to our flat-rate monthly tuition. However, if you know your child will be missing more than one class due to various circumstances, email our office to notify us and we will prorate your tuition or give you a credit for your next billing cycle.
Can I enroll in Tumblebus classes if you do not attend my child’s preschools or daycare?
Sadly, seeing as we are strictly a mobile business with no building, if we do not attend your child’s school they cannot attend our classes. However, Tumblebus Greenville is in the process of expanding to new preschools and daycares across Greenville and surrounding areas, so talk to your director today about the infinite benefits of adding Tumblebus to your program! We never disappoint!
Why do you give out jelly beans at the end of classes?
We like to fill our kiddos up on sugar when they are done being fit. JUST KIDDING! At the finish of our classes, we give out 1 to 2 jellybeans at the most and a Tumblebus stamp to all of our well behaved Tumblebus stars. Number one, this helps our students remember to follow our very simple rules: Be kind, be safe, and listen. When a child is having trouble following our Tumblebus rules, we find that even just one jellybean will incentivize our students to be the best they can be! Another reason is that we teach our students that when you work hard, and are sweet, you get something sweet, but always in moderation! And of course, if we didn’t give them out, I don’t think our Tumblebus kids would ever leave!
What are the Tumblebus Greenville office hours?
Due to the facts that Tumblebus Greenville is strictly a mobile business with no building location and that we are a small business, we do not have consistent business hours. If you need to get in touch quickly, the best way is to send us an email. If you call us and we do no answer, PLEASE leave a voicemail and we will get back to you as soon as possible. We care about our Tumblebus families and try to get back to emails and voicemails within 1-2 workdays. Keep in mind that our business is unique and runs a bit differently so please be patient with us because we are worth it!
Party FAQs:
How far can Tumblebus Greenville travel for a Party?
We are based off of Exit 35 on Interstate 385 and will travel up to 30 minutes to attend your child’s party.
Some towns we often travel to are:
Simpsonville
Mauldin
Travelers Rest
Fountain Inn
Powdersville
Greer
If you are not sure about your location, please contact us.
Please note, there is a Tumblebus Spartanburg and if you wish to have a party in Spartanburg County, please contact them separately as we are not affiliated.
How big is the Tumblebus?
The Tumblebus is approximately 45 ft. long (or about 3 cars lengths) and 16 ft. high.
Where can Tumblebus park?
Tumblebus MUST be parked in a safe and flat location. If there is any question on the legality of parking anywhere (a park/ facility), please contact the proper authorities on the matter. Tumblebus MUST be able to easily pull up to and leave the area in question; keep in mind that we are a FULL size school bus.
How flat does the parking area need to be?
A slight slope in the parking are is no problem, but remember the Tumblebus is a FULL size school bus (apx. 45 ft. long) and if the parking area has any sort of hill/decline, it puts the length of the Tumblebus off-balance and the safety of your children’s stability at play. Basically, if you think a 45 ft. long bouncy house would be able to function properly in the space, Tumblebus most likely will be just fine.
How do payments work?
After booking your Tumblebus Party and inputting your payment method, a $75 deposit will be withdrawn from your account to hold your place. This $75 will be subtracted from your total party payment. The remainder of the party payment will be withdrawn on or after the day of the party.
What if I haven’t heard from you after booking and receiving a confirmation, and before the date of the party?
Don’t worry! All Tumblebus parties are automatically uploaded to our calendar and sent to our team to prepare for! We wouldn’t dare missing a Tumblebus party and upsetting any birthday kids! If you would like further confirmation and a quick response, email us or give us a call (864) 263-7723
Can I reserve the Tumblebus for more than one hour? If so, how?
Yes you can, although we do not usually suggest that option for a regular birthday. We have found that one hour on the Tumblebus is a perfect amount of time for our age range. It gives the kids plenty of time to enjoy the Tumblebus but not too much time where the kids are too tuckered out and ready for cake. If you decide to go ahead with adding additional hours to your booking, you must first contact our office to see if we are available to extend. Each additional hour is $250.
Does Tumblebus supply any invitations, goodies bags, or any other birthday merchandise?
Our party package includes a Tumblebus t-shirt for the birthday child, medals, stamps and stickers for all attendees. We do not supply anything else, except of course our unique entertainment!
What if I have more than 15 children attending the party?
We have had countless parties with more than 15 kids and we offer numerous options. Most of the parties chose to simply split the children up into two groups and give each group equal time on the Tumblebus (half an hour each, in 15 minute or just half an hour intervals). While one group is Tumblebus-ing, the others usually take a snack, drink and bathroom break.